Shipping Policy

Shipping Policy for  Foxfanschampionring  Custom Ring

At  Foxfanschampionring Custom Ring, we're committed to providing our customers with an exceptional shopping experience. To ensure a smooth and enjoyable shopping experience, please review our shipping policy:

  1. Shipping Destinations:

We do shipment to many countries which currently including: United States ,Australia, Brazil, Canada, Finland, France, Germany, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Singapore, South Korea, Sweden, Switzerland.

  1. Shipping Methods:
  • Customers can choose from various shipping methods, including standard shipping and express shipping via our shipping partners 4PX/Fedex/DHL/UPS.
  • Estimated delivery times may vary depending on the destination and the selected shipping method.
  1. Shipping Costs and  Estimated Delivery Times 

Rate name

Handling Time

Transit Time

Rate

Hawaii Only - Long Distance Delivery

0 - 2 Days ( Mon - Sat )

2 - 7 Days ( Mon - Sat )

$34.50 USD

Fast Shipping

0 - 2 Days ( Mon - Sat )

2 - 7 Days ( Mon - Sat )

$34.50 USD

Standard Free Shipping

0 - 2 Days ( Mon - Sat )

2 - 15 Days ( Mon - Sat )

Free

Standard Shipping Priority 

 (More reliable than freeshipping during busy time)

0 - 2 Days ( Mon - Sat )

2 - 10 Days ( Mon - Sat )

$8.50 USD

 

Please Note:

Our premium series exquisite rings are made to order to ensure unmatched quality. The handcrafted process involves skilled artisans and takes approximately 15 days before shipment.

Each ring in our Premium Series is meticulously created with the finest materials and craftsmanship. This extra time allows us to deliver a truly exceptional piece that surpasses expectations.

4. Order Cut Off Time: 17:00 (GMT+08:00) Hong Kong Standard Time (Hong Kong)

Thank you for choosing Foxfans Custom Ring. We look forward to providing you with high-quality fragrances and a delightful shopping experience.

  1. Delivery Timeframes:
  • Estimated delivery times may vary based on the shipping method and destination.
  • Please note that customs clearance, local holidays, and other factors can affect delivery times.
  1. Tracking and Order Updates:
  • Customers will receive a tracking number upon shipment. This allows you to monitor the progress of your order.
  • We'll send you email updates on the status of your order as it progresses through our system and during transit.
  1. Lost or Damaged Items:
  • In the rare event of a lost or damaged item during shipping, please contact our Customer Support team at support@foxfanscustomring.com. We will assist you in resolving the issue promptly.
  1. Contact Information:
  • For any questions or concerns related to orders, please feel free to reach out to our dedicated international shipping department at support@foxfanscustomring.com 
  1. Item Never Received 

Customers can contact us by email if he/she never received the item. We will contact our shipping department and delivery agent to find out the status of the product. 

  1. Language and Currency:
  • Our website is available only in English, and you can checkout only using multiple currency. Which will be automatically calculated into USD according to the real time currency rate.
  1. Disclaimers:
  • We understand that factors beyond our control, such as regulations or unforeseen events, may affect shipments. We appreciate your understanding in these situations.
  1. Got any Questions?

Phone: +86 13157307041

Email: support@foxfanscustomring.com

Address: 78-203 , Unit 3, Yinhai Distrist Ⅱ, Yiwu, Jinhua, Zhejiang, China